LEGAL

Privacy

This English version is provided for convenience. The German version is legally binding.

In short: this website sets no cookies (exception: the login in the partner area for opticians), uses no analytics or advertising services and loads no content from third-party servers. The camera image of the try-on is processed only in your browser and is not transmitted.

1. Controller

Frame Friend GmbH, Veldorfer Str. 4, 92355 Velburg
Managing Director: Oliver Köhler
Email: info@b8-eyewear.de
Phone: 0151 20192360

2. Hosting and server logs

The website is hosted by STRATO GmbH, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany. When you visit it, the server processes technically necessary data in log files: IP address, date and time, page requested, amount of data transferred, browser and operating system, and the page visited before. This serves secure and stable operation (Art. 6 (1) (f) GDPR). STRATO anonymises the IP addresses in these logs and stores IP addresses only as far as operation requires. A data processing agreement is in place with STRATO.

3. No cookies, no tracking

On the public pages we set no cookies and store nothing in your browser. Only the partner area for opticians uses a technically necessary login cookie (see section 6). There is no audience measurement, no advertising and no embedded content from other providers. Fonts, 3D models and program code are on our own server.

4. Atelier and try-on

In the atelier you configure your glasses directly in the browser. Your selection only appears in the page address, for example when you share a link; we do not store it.

For the live try-on, your browser asks for access to the camera. The camera image is analysed exclusively on your device to overlay the glasses. It is neither transmitted to us nor to third parties, and it is not stored. The face detection this requires (MediaPipe, Apache License 2.0) is delivered from our own server; its automatic usage statistics to Google are switched off. If you download a try-on image, the file is created only on your device.

5. Contact by email, phone or WhatsApp

If you write to us or call us, we process your details to answer your enquiry (Art. 6 (1) (b) or (f) GDPR). The enquiry form for opticians opens your email program with a prepared message; nothing is sent until you send the email. We delete the details as soon as they are no longer needed and no statutory retention periods apply.

The WhatsApp link takes you to WhatsApp (WhatsApp Ireland Limited, Meta), where its privacy policy applies. Use email or phone instead if you prefer.

6. Partner area for opticians

Partner opticians can sign in with an account we create for them and order frames. For this we store the company, contact person, email address, billing address, terms, an encrypted password and the orders (Art. 6 (1) (b) GDPR). Signing in sets a technically necessary cookie that ends after 14 days or when you sign out. Until you order, the cart is stored only in your browser.

For every order we create an order confirmation with our accounting software sevdesk (sevdesk GmbH, Hauptstraße 115, 77652 Offenburg, Germany) and send it to the optician by email. sevdesk processes the data on our behalf (Art. 28 GDPR). We keep order data for as long as commercial and tax law requires.

7. Personal pages for opticians

Opticians who receive an introduction package from us find a personal code in it. Whoever opens it on this website sees a page with their company name and can request a free sample frame in the atelier. We store that and when the code was opened, a frame was configured and a sample frame was requested, as well as the details from the request (frame, name, e-mail address). This tells us whether our packages arrive and whether the effort pays off (Art. 6 (1) (f) GDPR). Here too we set no cookies, store no IP address and use no external services. The details belong to the optician's customer file and are deleted if the business relationship does not come about or ends.

8. Your rights

You have the right to access, rectification, erasure and restriction of processing, to data portability and to object to processing based on legitimate interests (Art. 15 to 21 GDPR). To exercise them, write to us at info@b8-eyewear.de. You can also lodge a complaint with a supervisory authority, for example the Bavarian State Office for Data Protection Supervision (BayLDA), Promenade 18, 91522 Ansbach, Germany.

Last updated: November 2026